Our Quality & Expertise

As a Trusted Partner – We Deliver.

Our QUALITY PANEL

• Exclusive Market Research Panel
• National representation
• Engaged Panel community
• Ability to target niche participants

Active and Validated

• 100% owned by Stable Research
• Growth via referral from members
• All capital cities and regional
• 100,000 strong
• 80% have answered surveys in last 12 months
• 15,000 members phoned EVERY month
• Hundreds of profile dimensions updated continuously

SKILLED PROGRAMMING

• Web based screening
• Telephone  screening
• Multimedia ability
• Scripting- Questions
• Questions flow
• Quota tracking

Our expertise and design

• 14 years’ experience
• 80+ projects  EVERY month
• Pictorial, video and audio use in  screeners and surveys
• Screeners with matrix, sliding scales & open ended.
• Extensive use of scripting rules to minimize time on survey/screener
• Automated quota by group, by interview or  by total project

EXPERT PROJECT MGT

• Client Management
• Qualified Project Mgt
• Reporting on projects
• Data Collection
• Latest technology-Integrated Systems

Capabilities and reporting

• Upfront telephone briefs on every project
• Locally based project team
• Dedicated Specialist Teams
• Live portals for reporting
• Daily Updates Emailed
• All Reporting formats: SPSS, CSV, Excel
• PDF or Excel screening results
• Zenith 2 Platform – fully automated and integrated across all aspects of project delivery

TAILORED SOLUTIONS

• Link to other panels
• Delivery from Customer lists
• Pre or Post tasks
• Schedules for Depth Interviews
• Community Panels

From our Knowledge and Tools

• Link with any panel including DIY, Confimit, Qualtrics
• Customers List imported directly
• LIVE Interactive schedules for researchers
• Recruitment across all categories and industries
• Mix of any method- surveys, homework, communities

QUALITY

• ISO Accreditation
• Industry Compliance
• Secure Data
• Accurate screening
• Valid Data

It’s the crux of everything we do

• System Accredited AS ISO 20252
• Trust Mark for Quality, Privacy & Ethics
• Fully vetted by major banks for handling of customer lists
• Centralised call team paid AMSRO rates
• Data Protection –physical and systems
• Checklists and Processes galore

HIGH PARTICIPATION RATES

• Relevant Rewards
• Ease of Answering
• Targeted Screening and Data Collection
• Great Attendance
• Confirmation

We value our Soapbox Community and –

• Award points for completes AND incompletes &Incentives for attendance
• ALL Surveys and screener work on smart phones and tablets
• Target by attribute and by area – using radius from postcodes
• Confirm via email with a Google Maps link for venue details
• Phone EVERYONE 2 days prior
• Send a thank you and acknowledgement of points redeemed