Our Quality & Expertise

As a Trusted Partner – We Deliver.

Our QUALITY PANEL

Exclusive Market Research Panel
National representation
Engaged Panel community
Ability to target niche participants

Active and Validated

100% owned by Stable Research
Growth via referral from members
All capital cities and regional
100,000 strong
80% have answered surveys in last 12 months
15,000 members phoned EVERY month
Hundreds of profile dimensions updated continuously

SKILLED PROGRAMMING

Web based screening
Telephone screening
Multimedia ability
Scripting- Questions
Questions flow
Quota tracking

Our expertise and design

14 years’ experience
80+ projects EVERY month
Pictorial, video and audio use in screeners and surveys
Screeners with matrix, sliding scales & open ended.
Extensive use of scripting rules to minimize time on survey/screener
Automated quota by group, by interview or by total project

EXPERT PROJECT MGT

Client Management
Qualified Project Mgt
Reporting on projects
Data Collection
Latest technology-Integrated Systems

Capabilities and reporting

Upfront telephone briefs on every project
Locally based project team
Dedicated Specialist Teams
Live portals for reporting
Daily Updates Emailed
All Reporting formats: SPSS, CSV, Excel
PDF or Excel screening results
Zenith 2 Platform – fully automated and integrated across all aspects of project delivery

TAILORED SOLUTIONS

Link to other panels
Delivery from Customer lists
Pre or Post tasks
Schedules for Depth Interviews
Community Panels

From our Knowledge and Tools

Link with any panel including DIY, Confimit, Qualtrics
Customers List imported directly
LIVE Interactive schedules for researchers
Recruitment across all categories and industries
Mix of any method- surveys, homework, communities

QUALITY

ISO Accreditation
Industry Compliance
Secure Data
Accurate screening
Valid Data

It’s the crux of everything we do

System Accredited AS ISO 20252
Trust Mark for Quality, Privacy & Ethics
Fully vetted by major banks for handling of customer lists
Centralised call team paid AMSRO rates
Data Protection –physical and systems
Checklists and Processes galore

HIGH PARTICIPATION RATES

Relevant Rewards
Ease of Answering
Targeted Screening and Data Collection
Great Attendance
Confirmation

We value our Soapbox Community and –

Award points for completes AND incompletes &Incentives for attendance
ALL Surveys and screener work on smart phones and tablets
Target by attribute and by area – using radius from postcodes
Confirm via email with a Google Maps link for venue details
Phone EVERYONE 2 days prior
Send a thank you and acknowledgement of points redeemed