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IT Security Compliance

Protecting Your Customer Data

Stable Research has rigorous systems in place to ensure we safeguard and secure data at all times.

We have managerial systems, such as confidentiality agreements with staff, and supplier agreements, to ensure their compliance to Privacy Principles and Codes.

Stable Research has all the security and quality systems in place to protect your customers’ data.  We are accredited by major banks to handle their data which involved undergoing multi layered audit processes.

Click here to download our checklist (pdf)

All lists can be received via Symantec PTP encryption or as password protected.

Our research platform keeps your customer lists quarantined throughout the recruitment process.  We only upload information required for the project.

On completion of the project all data is destroyed.

We have been externally audited by IT Security Auditors and perform monthly penetration tests to ensure we are immune to hacking.

Our CHECKLIST: YOUR SECURITY ASSURANCE FOR 100% COMPLIANCE

1. POLICIES

  • HR Policy
  • IT Security Policy
  • Cyber Security Checklist
  • Permission and security levels
  • Audits of 3rd party vendors and specialists
  • Confidentiality Agreements, Disciplinary Procedures for breaches
  • Rigorous staff recruitment process

2. DATA PROTECTION

  • Two Factor Authentication
  • Remote access password protected
  • PGP  – password protection for all files
  • System backups  – daily
  • Virus protection, updated weekly
  • Encryption of data at rest
  • Penetration tests and monitoring
  • Isolation of external data
  • Weekly and monthly systematic deletion of external and personal data

3. PHYSICAL PROTECTION

  • Operating premise are alarmed and secured
  • All data held in Australia
  • Servers in vault type rooms
  • NO removable devices allowed
  • Firewall

4. AND THE EXTRA’S

  • Cyber Insurance
  • Public Liability Insurance
  • ISO 20252:2019 Market Research Quality
  • Privacy Policy and AMSRO membership
  • Disaster Recovery Policy and Business Continuity Plan

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Our Quality & Expertise

  • Commitment to Quality
  • Ethics and Industry
  • Privacy
  • IT Security Compliance
  • Management of your project

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quoteOver many years we have established a relationship of mutual trust with Stable. The quality of their recruitment has been instrumental in allowing Blaze to deliver consistently at a very high standard to our clients. They have given their time to help Blaze juniors understand the process and develop their skills in getting great recruitment. In turn we have helped their staff understand the needs of qualitative research.

Stable is able to deliver reliably due to:

  1. The investment they have made in technology which objectively screens respondents and
  2. The human component apparent in the level of co-operation and solution-focus and in the ability to talk to screened respondents to ensure we get exactly who we need
  3. The high standards they set themselves to deliver satisfaction every time.

Problems arise, of course, but Karen is someone you can talk to and she’ll find solutions which are fair all round. Stable recognise the importance of relationships and go the extra mile to ensure the client is happy.

Sara Garcia
Principal Blaze

Blaze

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Copyright © 2018 Stable Research
Privacy Policy | Terms & Conditions
Phone: 1300 782 253 • (02) 8556 8800
862 Elizabeth Street, Waterloo, 2017

Soapbox Centre Box

Copyright © 2018 Stable Research
Phone: 1300 782 253 • (02) 8556 8800
862 Elizabeth Street, Waterloo, 2017

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Soapbox – Privacy

Privacy is Important to us.
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